StonesJoe Marketplace — Prohibited Products Policy
Last updated:03-10-2026
To keep StonesJoe safe and legal for everyone, some products may not be listed or sold at all, and some may only be sold under conditions. This policy applies to every Partner (seller) and every listing on our website and app. Partners are responsible for making sure their products are legal to sell in Nigeria.
If you are unsure whether a product is allowed, ask us before listing it at support@stonesjoeapparel.ca.
1. Prohibited Products
The following may ”not” be listed or sold on StonesJoe:
Illegal and stolen goods
– Anything illegal to sell, own or import under Nigerian law.
– Stolen goods, or goods obtained unlawfully.
– Smuggled goods, and items on the Nigeria Customs Service import prohibition list.
Counterfeits and intellectual property infringement
– Fake, replica or “inspired” branded goods that use another brand’s name, logo or trademark (“first copy”, “mirror quality” and similar).
– Pirated or copied music, films, software, games or books.
– Products that infringe someone else’s copyright, trademark, design or patent.
Weapons and dangerous items
– Firearms, ammunition, gun parts and replica or toy guns that could be mistaken for real ones.
– Explosives, fireworks and flammable or hazardous chemicals.
– Knives or other weapons designed or sold as weapons. Ordinary kitchen and utility knives are allowed.
– Pepper spray, stun guns and other restricted self-defence items.
Drugs, medicines and health products
– Illegal drugs and drug paraphernalia.
– Prescription-only medicines.
– Medicines, supplements, herbal remedies, food or cosmetics that require NAFDAC registration but do not have it, or that are unregistered, fake, expired or falsely labelled.
– Products making false or unproven health claims (for example “cures diabetes”).
Adult and offensive content
– Pornography and sexually explicit material.
– Products that promote violence, terrorism, hatred or discrimination.
– Anything involving the exploitation of children.
Animals and wildlife
– Live animals.
– Products made from endangered or protected species (ivory, pangolin scales and similar).
Personal data, documents and money
– Personal data, customer lists, hacked accounts, and tools for hacking or fraud.
– Identity documents, passports, licences, certificates or uniforms of official bodies, real or fake.
– Currency, counterfeit money, and financial products such as loans or investments.
Other
– Recalled products, and electrical goods that are unsafe or not certified where SON (Standards Organisation of Nigeria) certification is required.
– Used underwear and used swimwear.
– Services, digital downloads, gift cards, event tickets and vouchers, unless StonesJoe has agreed in writing.
– Anything StonesJoe reasonably decides is unsafe, misleading or harmful to customers or to our reputation.
2. Restricted Products (Allowed With Conditions)
These may be sold only if the conditions are met:
| Product | Conditions |
| Cosmetics, skincare, fragrances, food and drinks | Sealed, within expiry date, correctly labelled, with NAFDAC registration where required. Show the NAFDAC number in the listing |
| Electronics and electrical items | Safe, working, accurately described (including “used” or “refurbished”), and SON-certified where required |
| Alcohol and tobacco products | Only with StonesJoe’s prior written approval, only to customers aged 18 or over, and in line with Nigerian law |
| Second-hand and thrift items | Clean, in the condition described, with any flaws shown clearly in photos and the description |
| Branded goods | Genuine only. We may ask for proof of authenticity, such as invoices from an authorised supplier |
3. Listing Standards
All listings must:
– show the actual product and describe it honestly, including its condition, size, material and any faults;
– not use misleading prices, fake discounts or keywords that have nothing to do with the product; and
– not include phone numbers, bank details, social media handles or links that invite customers to buy outside StonesJoe.
4. What Happens If This Policy Is Broken
If we find a prohibited or non-compliant product, StonesJoe may, depending on how serious it is:
– remove or hide the listing, with or without notice;
– cancel affected orders and refund customers;
– warn the Partner, or limit or suspend their shop;
– hold the Partner’s balance while we investigate, and deduct refunds and costs we incur;
– permanently close the shop for serious or repeated breaches; and
– report illegal activity to the relevant authorities, such as the Police, NAFDAC, SON, Nigeria Customs Service or the Federal Competition and Consumer Protection Commission.
5. Reporting a Product
If you see a product that you think breaks this policy, or that infringes your intellectual property, email support@stonesjoeapparel.ca with the product link and the reason. We review every report.
6. Changes
We may update this policy as laws and risks change. The latest version is always on this page.